Privacy Notice
How REX handles the details you send through this website, whether you contact us about a project or sign up for our articles by email.
Only what the enquiry needs.
When you send the quote form, we collect your name, email address, contact number and the type of project you are interested in. The same applies if you phone or email REX directly. Please do not include sensitive information in the form.
How it is used
We use your enquiry details to call or email you about your project. Sending an enquiry does not sign you up for articles. You join our email subscription list only if you choose to subscribe, including by ticking the optional articles box on the quote form. We do not sell or share your details with third parties for their own marketing.
Where it goes
Enquiry submissions are emailed to the REX team at info@rexperts.co.uk. If you choose to receive articles, your email address and subscription information are also sent to Brevo, which stores our subscription list for us.
How long it is kept
Enquiries are kept for 12 months and then deleted. If your enquiry becomes a project, relevant details may be kept longer as part of the project record.
Articles by email
When you subscribe, we collect your email address and record your choice to receive informative articles from REX by email. We use your consent for this. Your subscription starts when you submit the signup form or send a quote enquiry with the optional articles box ticked. You do not need to confirm by email.
You can unsubscribe at any time using the link in an articles email or by contacting info@rexperts.co.uk. This does not affect an enquiry or project you have with us, or the lawfulness of emails sent before you withdrew consent.
We use Brevo to store our email subscription list and send REX articles. Brevo's databases are hosted in the EU. Its group companies and service providers may also process information outside the UK, including for support. Brevo's data-processing agreement describes the safeguards it uses for international transfers, including contractual safeguards and, where applicable, recognised adequacy arrangements. You can contact us for more information about how we use Brevo.
We keep your subscription details while you remain subscribed. We will review the list at least once a year and remove records we no longer need. If you unsubscribe, we stop sending articles and keep only the limited information needed to respect your choice and deal with any questions about consent. We keep that information only for as long as it is needed for those purposes.
Your rights
You can ask REX at any time to see, correct or delete the details you have sent. Call 020 8089 1208 or email info@rexperts.co.uk and we will handle it.
REX is the trading name of EV Charging Experts Ltd. This notice was updated in October 2026 and applies to enquiries and email article subscriptions made through this website.